{"id":2373,"date":"2026-09-18T08:31:28","date_gmt":"2026-09-18T08:31:28","guid":{"rendered":"https:\/\/actifftransport.com\/?page_id=2373"},"modified":"2026-09-18T08:31:28","modified_gmt":"2026-09-18T08:31:28","slug":"cgv","status":"publish","type":"page","link":"https:\/\/actifftransport.com\/en\/cgv\/","title":{"rendered":"Terms of Sale"},"content":{"rendered":"<div data-elementor-type=\"loop-item\" data-elementor-id=\"2375\" class=\"elementor elementor-2375 e-loop-item e-loop-item-2373 post-2373 page type-page status-publish hentry\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ns007cgv elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ns007cgv\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-nc007cgv\" data-id=\"nc007cgv\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-nv007cgv elementor-widget elementor-widget-shortcode\" data-id=\"nv007cgv\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t<div id='actiff-preview-nav'>\n\t  <div class='actiff-preview-nav__inner'>\n\t    <a href='https:\/\/actifftransport.com\/en\/' class='actiff-preview-nav__logo'><img src='https:\/\/actifftransport.com\/wp-content\/uploads\/2023\/01\/logotransparent.png' alt='Actiff Transport'><span>ACTIFF TRANSPORT<\/span><\/a>\n\t    <button type='button' id='actiff-preview-nav__toggle' class='actiff-preview-nav__toggle' aria-label='Ouvrir le menu' aria-expanded='false' aria-controls='actiff-preview-nav__menu'>\n\t      <span><\/span><span><\/span><span><\/span>\n\t    <\/button>\n\t    <div class='actiff-preview-nav__menu' id='actiff-preview-nav__menu'>\n\t      <nav class='actiff-preview-nav__links'>\n\t        \t        <a href='https:\/\/actifftransport.com\/en\/' class=''>Home<\/a>\n\t        \t        <a href='https:\/\/actifftransport.com\/en\/?page_id=2349' class=''>Estimate<\/a>\n\t        \t        <a href='https:\/\/actifftransport.com\/en\/?page_id=2355' class=''>Services<\/a>\n\t        \t        <a href='https:\/\/actifftransport.com\/en\/?page_id=2356' class=''>Other services<\/a>\n\t        \t        <a href='https:\/\/actifftransport.com\/en\/?page_id=2357' class=''>Contact<\/a>\n\t        \t        <a href='https:\/\/wa.me\/33783160783' target='_blank' rel='noopener' aria-label='WhatsApp' class='actiff-preview-nav__whatsapp'><svg viewbox='0 0 24 24' width='18' height='18' aria-hidden='true'><path d='M17.472 14.382c-.297-.149-1.758-.867-2.03-.967-.273-.099-.471-.148-.67.15-.197.297-.767.966-.94 1.164-.173.199-.347.223-.644.075-.297-.15-1.255-.463-2.39-1.475-.883-.788-1.48-1.761-1.653-2.059-.173-.297-.018-.458.13-.606.134-.133.298-.347.446-.52.149-.174.198-.298.298-.497.099-.198.05-.371-.025-.52-.075-.149-.669-1.612-.916-2.207-.242-.579-.487-.5-.669-.51-.173-.008-.371-.01-.57-.01-.198 0-.52.074-.792.372-.272.297-1.04 1.016-1.04 2.479 0 1.462 1.065 2.875 1.213 3.074.149.198 2.096 3.2 5.077 4.487.709.306 1.262.489 1.694.625.712.227 1.36.195 1.871.118.571-.085 1.758-.719 2.006-1.413.248-.694.248-1.289.173-1.413-.074-.124-.272-.198-.57-.347zM12.001 0C5.373 0 0 5.373 0 12c0 2.126.554 4.203 1.606 6.036L.057 24l6.064-1.588A11.94 11.94 0 0012 24c6.628 0 12-5.373 12-12S18.628 0 12.001 0zm0 21.816c-1.902 0-3.756-.512-5.379-1.478l-.386-.229-3.601.943.961-3.507-.251-.36A9.804 9.804 0 012.192 12C2.192 6.577 6.577 2.192 12 2.192S21.808 6.577 21.808 12 17.423 21.816 12 21.816z'\/><\/svg><span class='actiff-preview-nav__whatsapp-text'>WhatsApp<\/span><\/a>\n\t      <\/nav>\n\t      <div class='actiff-preview-nav__lang' data-no-translation><div class=\"trp-shortcode-switcher__wrapper\"\r\n     style=\"--bg:#ffffff00;--bg-hover:#00000000;--text:#f7f7f7;--text-hover:#1d2327;--border:1px solid #1438521a;--border-width:1px;--border-color:#1438521a;--border-radius:1px;--flag-radius:2px;--flag-size:18px;--aspect-ratio:4\/3;--font-size:14px;--transition-duration:0.2s\"\r\n     role=\"group\"\r\n     data-open-mode=\"hover\">\r\n\r\n    \r\n        <!-- ANCHOR (in-flow only; sizing\/borders; inert) -->\r\n        <div class=\"trp-language-switcher trp-ls-dropdown trp-shortcode-switcher trp-shortcode-anchor trp-open-on-hover\"\r\n             aria-hidden=\"true\"\r\n             inert\r\n data-no-translation>\r\n                <div class=\"trp-current-language-item__wrapper\">\r\n        <a class=\"trp-language-item trp-language-item__default trp-language-item__current\" data-no-translation href=\"https:\/\/actifftransport.com\/en\/wp-json\/wp\/v2\/pages\/2373\" title=\"EN\"><img decoding=\"async\" src=\"https:\/\/actifftransport.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/4x3\/en_US.svg\" class=\"trp-flag-image\" alt=\"\" role=\"presentation\" loading=\"lazy\" \/><span class=\"trp-language-item-name\">EN<\/span><\/a>                    <svg class=\"trp-shortcode-arrow\" width=\"20\" height=\"20\" viewbox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n                <path d=\"M5 8L10 13L15 8\" stroke=\"var(--text)\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n            <\/svg>\r\n            <\/div>\r\n            <\/div>\r\n\r\n        <!-- OVERLAY (positioned; interactive surface) -->\r\n        <div class=\"trp-language-switcher trp-ls-dropdown trp-shortcode-switcher trp-shortcode-overlay trp-open-on-hover\"\r\n             role=\"navigation\"\r\n             aria-label=\"Website language selector\"\r\n             data-no-translation\r\n>\r\n                <div class=\"trp-current-language-item__wrapper\">\r\n        <div class=\"trp-language-item trp-language-item__default trp-language-item__current\" data-no-translation role=\"button\" aria-expanded=\"false\" tabindex=\"0\" aria-label=\"Change language\" aria-controls=\"trp-shortcode-dropdown-6acbc704ef595\"><img decoding=\"async\" src=\"https:\/\/actifftransport.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/4x3\/en_US.svg\" class=\"trp-flag-image\" alt=\"\" role=\"presentation\" loading=\"lazy\" \/><span class=\"trp-language-item-name\">EN<\/span><\/div>                    <svg class=\"trp-shortcode-arrow\" width=\"20\" height=\"20\" viewbox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n                <path d=\"M5 8L10 13L15 8\" stroke=\"var(--text)\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n            <\/svg>\r\n            <\/div>\r\n    \r\n            <div class=\"trp-switcher-dropdown-list\"\r\n                 id=\"trp-shortcode-dropdown-6acbc704ef595\"\r\n                 role=\"group\"\r\n                 aria-label=\"Available languages\"\r\n                 hidden\r\n inert\r\n>\r\n                                                            <a class=\"trp-language-item\" href=\"https:\/\/actifftransport.com\/en\/wp-json\/wp\/v2\/pages\/2373\" title=\"FR\">\r\n                            <img decoding=\"async\" src=\"https:\/\/actifftransport.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/4x3\/fr_FR.svg\" class=\"trp-flag-image\" alt=\"\" role=\"presentation\" loading=\"lazy\" \/>                                                            <span class=\"trp-language-item-name\" data-no-translation>FR<\/span>\r\n                                                                                <\/a>\r\n                                                <\/div>\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/div>\n\t      <a href='https:\/\/actifftransport.com\/en\/?page_id=2349' class='actiff-preview-nav__cta'>Get my price<\/a>\n\t    <\/div>\n\t  <\/div>\n\t<\/div>\n\t<style>\n\thtml, body { background: #0b0c13 !important; margin: 0; padding: 0; }\n\t#actiff-preview-nav { font-family: 'Khula', sans-serif; position: fixed; top: 0; left: 0; right: 0; z-index: 1000; background: transparent; border-bottom: 1px solid transparent; transition: background-color 0.25s ease, border-color 0.25s ease, box-shadow 0.25s ease; }\n\t#actiff-preview-nav.is-solid { background: #0b0c13; border-bottom-color: rgba(255,255,255,0.08); box-shadow: 0 4px 20px rgba(0,0,0,0.25); }\n\thtml.admin-bar #actiff-preview-nav { top: 32px; }\n\t@media screen and (max-width: 782px) { html.admin-bar #actiff-preview-nav { top: 46px; } }\n\t.actiff-preview-nav__inner { max-width: 1150px; margin: 0 auto; display: flex; align-items: center; justify-content: space-between; padding: 14px 20px; gap: 20px; position: relative; }\n\t.actiff-preview-nav__logo { display: flex; align-items: center; gap: 12px; text-decoration: none !important; }\n\t.actiff-preview-nav__logo img { height: 40px; display: block; }\n\t.actiff-preview-nav__logo span { color: #f2f2f4 !important; font-weight: 700; font-size: 18px; letter-spacing: 0.5px; white-space: nowrap; }\n\t.actiff-preview-nav__menu { display: flex; align-items: center; gap: 20px; }\n\t.actiff-preview-nav__links { display: flex; align-items: center; gap: 24px; }\n\t.actiff-preview-nav__links a { color: #c7c7d1 !important; text-decoration: none !important; font-size: 14px; font-weight: 600; white-space: nowrap; }\n\t.actiff-preview-nav__links a.is-active { color: #a5b4fc !important; }\n\t.actiff-preview-nav__links a:hover { color: #fff !important; }\n\t.actiff-preview-nav__lang { display: flex; align-items: center; flex-shrink: 0; }\n\t.actiff-preview-nav__cta, a.actiff-preview-nav__cta { background-color: #6366f1 !important; color: #ffffff !important; padding: 10px 18px; border-radius: 8px; font-size: 14px; font-weight: 600; text-decoration: none !important; white-space: nowrap; display: inline-block; border: none; }\n\t.actiff-preview-nav__cta:hover { background-color: #4f46e5 !important; }\n\t.actiff-preview-nav__whatsapp { display: inline-flex !important; align-items: center !important; justify-content: center; align-self: center; gap: 0; opacity: 1; width: 18px; height: 18px; overflow: hidden; margin: 0; padding: 0; transition: opacity 0.2s ease; }\n\t.actiff-preview-nav__whatsapp svg { fill: #25D366; display: block; flex-shrink: 0; }\n\t.actiff-preview-nav__whatsapp:hover { opacity: 0.8; }\n\t.actiff-preview-nav__whatsapp-text { display: none !important; width: 0; height: 0; overflow: hidden; position: absolute; }\n\t#actiff-preview-nav__toggle { all: unset; display: none; flex-direction: column; align-items: center; justify-content: center; gap: 5px; width: 44px; height: 44px; cursor: pointer; flex-shrink: 0; position: relative; z-index: 1101; background: transparent !important; background-color: transparent !important; border: 0 !important; box-shadow: none !important; padding: 0 !important; margin: 0 !important; border-radius: 0 !important; min-width: 0 !important; min-height: 0 !important; }\n\t#actiff-preview-nav__toggle:focus-visible { outline: 2px solid #a5b4fc; outline-offset: 2px; }\n\t#actiff-preview-nav__toggle span { display: block; width: 24px; height: 2px; background: #ffffff !important; border-radius: 2px; transition: transform 0.2s ease, opacity 0.2s ease; }\n\t#actiff-preview-nav__toggle.is-active span:nth-child(1) { transform: translateY(7px) rotate(45deg); }\n\t#actiff-preview-nav__toggle.is-active span:nth-child(2) { opacity: 0; }\n\t#actiff-preview-nav__toggle.is-active span:nth-child(3) { transform: translateY(-7px) rotate(-45deg); }\n\t@media (max-width: 980px) {\n\t  #actiff-preview-nav__toggle { display: flex !important; }\n\t  .actiff-preview-nav__menu { display: none; position: fixed; inset: 0; background: #0b0c13; border: none; border-radius: 0; padding: 110px 28px 40px; flex-direction: column; align-items: center; justify-content: center; gap: 36px; box-shadow: none; z-index: 1090; }\n\t  .actiff-preview-nav__menu.is-open { display: flex; }\n\t  .actiff-preview-nav__links { flex-direction: column; align-items: center; gap: 20px; 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color: #e8e8ee !important; box-sizing: border-box; }\n\t.actiff-pg-wrap *, .actiff-pg-wrap *:before, .actiff-pg-wrap *:after { box-sizing: border-box; }\n\t.actiff-pg-wrap p, .actiff-pg-wrap span, .actiff-pg-wrap div, .actiff-pg-wrap li { color: inherit; }\n\t.actiff-pg-eyebrow { color: #a5b4fc !important; font-size: 13px; font-weight: 700; letter-spacing: 2px; text-transform: uppercase; margin-bottom: 10px; }\n\t.actiff-pg-title, h1.actiff-pg-title, .actiff-pg-wrap h1 { font-size: 38px; font-weight: 700; color: #f2f2f4 !important; margin: 0 0 14px; line-height: 1.15; }\n\t.actiff-pg-title--lg { font-size: 46px; }\n\t.actiff-pg-subtitle, .actiff-pg-wrap p.actiff-pg-subtitle { color: #9a9aa8 !important; font-size: 16px; max-width: 680px; margin: 0 0 32px; line-height: 1.6; }\n\t.actiff-pg-section { margin-bottom: 56px; }\n\t.actiff-pg-section-title { font-size: 26px; font-weight: 700; color: #f2f2f4 !important; margin: 0 0 24px; }\n\t.actiff-pg-card { background: #14151d; border: 1px solid rgba(255,255,255,0.08); 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}\n\t.actiff-pg-btn:hover { background-color: #4f46e5 !important; }\n\t.actiff-pg-btn-outline, a.actiff-pg-btn-outline { display: inline-block; background: transparent !important; color: #a5b4fc !important; padding: 12px 23px; border-radius: 8px; font-weight: 600; font-size: 14px; text-decoration: none !important; border: 1px solid #818cf8; font-family: 'Khula', sans-serif; }\n\t.actiff-pg-btn-outline:hover { background: rgba(129,140,248,0.1) !important; }\n\t.actiff-pg-field { display: flex; flex-direction: column; margin-bottom: 20px; }\n\t.actiff-pg-label { color: #9a9aa8 !important; font-size: 13px; margin-bottom: 8px; }\n\t.actiff-pg-input, .actiff-pg-textarea { width: 100%; background: #1d1e28; border: 1px solid rgba(255,255,255,0.1); border-radius: 8px; padding: 12px 14px; color: #e8e8ee !important; font-family: 'Khula', sans-serif; font-size: 15px; cursor: pointer; }\n\t.actiff-pg-textarea { cursor: text; resize: vertical; min-height: 100px; }\n\t.actiff-pg-input:focus, .actiff-pg-textarea:focus { outline: none; 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'true' : 'false');\n\t  });\n\t  menu.querySelectorAll('a').forEach(function(a){\n\t    a.addEventListener('click', closeMenu);\n\t  });\n\t  document.addEventListener('click', function(e){\n\t    if (!navEl.contains(e.target)) { closeMenu(); }\n\t  });\n\t  window.addEventListener('resize', function(){\n\t    if (window.innerWidth > 980) { closeMenu(); }\n\t  });\n\t})();\n\t<\/script>\n\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-hs007cgv elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"hs007cgv\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-hc007cgv\" data-id=\"hc007cgv\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-hw007cgv elementor-widget elementor-widget-html\" data-id=\"hw007cgv\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class='actiff-pg-wrap' style='max-width:820px;'>\n  <div class='actiff-pg-eyebrow'>Terms of Sale<\/div>\n  <h1 class='actiff-pg-title'>Conditions g\u00e9n\u00e9rales de vente<\/h1>\n  <p class='actiff-pg-subtitle'>Derni\u00e8re mise \u00e0 jour : 27 septembre 2026. Les pr\u00e9sentes conditions r\u00e9gissent les prestations de transport propos\u00e9es par Actiff Transport.<\/p>\n\n  <div style='background:#3a2f14;border:1px solid #6b5620;border-radius:10px;padding:16px 18px;margin-bottom:32px;'>\n    <p style='color:#f5c563 !important;font-size:13px;line-height:1.6;margin:0;'>\u26a0 Reste \u00e0 compl\u00e9ter : conditions d'annulation et clause d'assurance\/responsabilit\u00e9. Ceci n'est pas un conseil juridique.<\/p>\n  <\/div>\n\n  <div class='actiff-pg-legal'>\n    <h2>1. Champ d'application<\/h2>\n    <p>Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente s'appliquent \u00e0 toute prestation de transport priv\u00e9 de personnes r\u00e9alis\u00e9e par Actiff Transport, entrepreneur individuel (160 Route D\u00e9partementale, 38140 Beaucroissant \u2014 SIRET 442 188 512 00069 \u2014 inscription au registre EVTC n\u00b0 03819062802). Toute r\u00e9servation implique l'acceptation sans r\u00e9serve des pr\u00e9sentes conditions.<\/p>\n\n    <h2>2. R\u00e9servation<\/h2>\n    <p>Les r\u00e9servations s'effectuent via le site, par t\u00e9l\u00e9phone (07 83 16 07 83), par email (wappo38@hotmail.fr) ou via WhatsApp. Une r\u00e9servation n'est ferme qu'apr\u00e8s confirmation par Actiff Transport. Le client s'engage \u00e0 fournir des informations exactes (adresses, date, heure, nombre de passagers).<\/p>\n\n    <h2>3. Tarifs et estimation<\/h2>\n    <p>Les estimations obtenues via le calculateur en ligne sont indicatives et calcul\u00e9es sur la base de la distance, d'une prise en charge forfaitaire et d'\u00e9ventuels suppl\u00e9ments (\u00e9quipements, majoration de nuit, dimanche ou jour f\u00e9ri\u00e9). Le tarif d\u00e9finitif est confirm\u00e9 par le chauffeur en fonction de l'itin\u00e9raire r\u00e9el. Les p\u00e9ages ne sont pas inclus sauf indication contraire.<\/p>\n\n    <h2>4. Paiement<\/h2>\n    <p>Un acompte de <strong>25 % du montant total de la prestation<\/strong> est demand\u00e9 \u00e0 la r\u00e9servation, via le lien de paiement s\u00e9curis\u00e9 fourni (SumUp). Cet acompte est d\u00e9duit du prix total. Le solde, soit 75 % du montant, est r\u00e9gl\u00e9 au plus tard le jour de la prestation selon les modalit\u00e9s convenues (esp\u00e8ces, carte, virement).<\/p>\n\n    <h2>5. Annulation et modification<\/h2>\n    <p>Toute annulation doit \u00eatre communiqu\u00e9e dans les meilleurs d\u00e9lais. Entre 5 jours et la veille, 50% du montant de l'acompte seront rembours\u00e9s. Le jour de la prestation, l'acompte ne sera pas restitu\u00e9. Actiff Transport se r\u00e9serve le droit d'annuler une prestation en cas de force majeure et proposera alors un report ou un remboursement de l'acompte.<\/p>\n\n    <h2>6. Obligations du transporteur<\/h2>\n    <p>Actiff Transport s'engage \u00e0 assurer le transport dans des conditions de s\u00e9curit\u00e9 et de confort conformes \u00e0 la r\u00e9glementation VTC en vigueur, avec un chauffeur qualifi\u00e9 et un v\u00e9hicule assur\u00e9 et entretenu.<\/p>\n\n    <h2>7. Obligations du client<\/h2>\n    <p>Le client s'engage \u00e0 respecter les horaires convenus, \u00e0 adopter un comportement compatible avec la s\u00e9curit\u00e9 du transport et \u00e0 ne pas d\u00e9grader le v\u00e9hicule. Tout retard important ou comportement dangereux pourra entra\u00eener l'annulation de la prestation sans remboursement. Au del\u00e0 d'un d\u00e9lai de 1h de retard, chaque heure sera factur\u00e9e 40\u20ac hors taxe.<\/p>\n\n    <h2>8. Bagages et \u00e9quipements<\/h2>\n    <p>Les \u00e9quipements sp\u00e9cifiques (remorque, porte-v\u00e9los, si\u00e8ge enfant) sont propos\u00e9s sur demande et peuvent faire l'objet d'un suppl\u00e9ment. Ils doivent \u00eatre signal\u00e9s \u00e0 la r\u00e9servation.<\/p>\n\n    <h2>9. Responsabilit\u00e9<\/h2>\n    <p>La responsabilit\u00e9 d'Actiff Transport ne saurait \u00eatre engag\u00e9e en cas de retard d\u00fb \u00e0 des circonstances ind\u00e9pendantes de sa volont\u00e9 (conditions m\u00e9t\u00e9orologiques, trafic, force majeure).<\/p>\n\n    <h2>10. R\u00e9clamations, m\u00e9diation et litiges<\/h2>\n    <p>Toute r\u00e9clamation doit d'abord \u00eatre adress\u00e9e par \u00e9crit \u00e0 Actiff Transport, par email \u00e0 wappo38@hotmail.fr.<\/p>\n    <p>Conform\u00e9ment aux articles L.612-1 et suivants du Code de la consommation, si le litige n'est pas r\u00e9solu \u00e0 la suite de cette r\u00e9clamation \u00e9crite, le client consommateur peut recourir gratuitement au m\u00e9diateur de la consommation dont rel\u00e8ve Actiff Transport :<\/p>\n    <div class='actiff-mediateur'>\n      <img src='https:\/\/actifftransport.com\/wp-content\/uploads\/2026\/09\/logo-cmc2.webp' alt='Logo CM2C, m\u00e9diateur de la consommation' loading='lazy'>\n      <p><strong>CM2C<\/strong> \u2014 Centre de la M\u00e9diation de la Consommation de Conciliateurs de Justice<br>49 rue de Ponthieu, 75008 Paris<br>T\u00e9l. : 01 89 47 00 14<br><a href='https:\/\/www.cm2c.net' target='_blank' rel='noopener'>www.cm2c.net<\/a> \u2014 <a href='https:\/\/www.cm2c.net\/declarer-un-litige.php' target='_blank' rel='noopener'>d\u00e9clarer un litige en ligne<\/a><\/p>\n    <\/div>\n    <p>\u00c0 d\u00e9faut de r\u00e9solution amiable, le litige rel\u00e8ve du droit fran\u00e7ais et des tribunaux comp\u00e9tents.<\/p>\n  <\/div>\n\n  <div style='margin-top:32px;'>\n    <a href='https:\/\/actifftransport.com\/en\/?page_id=2372' class='actiff-pg-btn-outline'>Voir les CGU<\/a>\n  <\/div>\n<\/div>\n<style>\n.actiff-pg-legal h2 { color:#f2f2f4 !important; font-size:20px; font-weight:700; margin:32px 0 12px; }\n.actiff-pg-legal p { color:#c7c7d1 !important; font-size:15px; line-height:1.7; margin:0 0 12px; }\n.actiff-pg-legal ul { color:#c7c7d1 !important; font-size:15px; line-height:1.9; margin:0 0 12px; padding-left:20px; }\n.actiff-pg-legal a, .actiff-pg-legal strong { color:#e8e8ee; }\n.actiff-mediateur { display:flex; gap:18px; align-items:center; flex-wrap:wrap; background:#14151f; border:1px solid #2a2b3a; border-radius:10px; padding:16px 18px; margin:8px 0 12px; }\n.actiff-mediateur img { height:64px; width:auto; background:#fff; border-radius:6px; padding:6px; }\n.actiff-mediateur p { margin:0 !important; flex:1; min-width:220px; }\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fs007cgv elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fs007cgv\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fc007cgv\" data-id=\"fc007cgv\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ft007cgv elementor-widget elementor-widget-shortcode\" data-id=\"ft007cgv\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t<div id='actiff-preview-footer'>\n\t  <div class='actiff-preview-footer__inner'>\n\t    <div>\n\t      <div class='actiff-preview-footer__title'>ACTIFF TRANSPORT<\/div>\n\t      <p>Private VIP transport in Is\u00e8re and the Alps. 25 years of experience, available 24\/7.<\/p>\n\t      <div class='actiff-preview-footer__social'>\n\t        <a href='https:\/\/www.facebook.com\/people\/Actiff-Transport\/61550802944373\/' target='_blank' rel='noopener' aria-label='Facebook' class='actiff-social-ico actiff-social-ico--fb'><svg viewbox='0 0 24 24' width='20' height='20' aria-hidden='true'><path fill='#fff' d='M9.101 23.691v-7.98H6.627v-3.667h2.474v-1.58c0-4.085 1.848-5.978 5.858-5.978.401 0 .955.042 1.468.103a8.68 8.68 0 0 1 1.141.195v3.325a8.623 8.623 0 0 0-.653-.036 26.805 26.805 0 0 0-.733-.005c-.696 0-1.281.09-1.746.315a3.66 3.66 0 0 0-.6.348c-.22.23-.351.45-.416.72-.086.4-.13.89-.13 1.53v1.02h3.925l-.622 3.667h-3.303v7.98H9.101z'\/><\/svg><\/a>\n\t        <a href='https:\/\/www.instagram.com\/actiff_transport\/' target='_blank' rel='noopener' aria-label='Instagram' class='actiff-social-ico actiff-social-ico--ig'><svg viewbox='0 0 24 24' width='20' height='20' aria-hidden='true'><path fill='#fff' d='M12 0C8.74 0 8.333.014 7.053.072 5.775.132 4.905.333 4.14.63c-.789.306-1.459.717-2.126 1.384S.935 3.35.63 4.14C.333 4.905.131 5.775.072 7.053.014 8.333 0 8.74 0 12s.014 3.667.072 4.947c.06 1.277.261 2.148.558 2.913.306.788.717 1.459 1.384 2.126.667.666 1.336 1.079 2.126 1.384.766.296 1.636.499 2.913.558C8.333 23.986 8.74 24 12 24s3.667-.014 4.947-.072c1.277-.06 2.148-.262 2.913-.558.788-.306 1.459-.718 2.126-1.384.666-.667 1.079-1.335 1.384-2.126.296-.765.499-1.636.558-2.913.06-1.28.072-1.687.072-4.947s-.014-3.667-.072-4.947c-.06-1.277-.262-2.149-.558-2.913-.306-.789-.718-1.459-1.384-2.126C21.319 1.347 20.651.935 19.86.63c-.765-.297-1.636-.499-2.913-.558C15.667.014 15.26 0 12 0zm0 2.16c3.203 0 3.585.016 4.85.071 1.17.055 1.805.249 2.227.415.562.217.96.477 1.382.896.419.42.679.819.896 1.381.164.422.36 1.057.413 2.227.057 1.266.07 1.646.07 4.85s-.015 3.585-.074 4.85c-.061 1.17-.256 1.805-.421 2.227-.224.562-.479.96-.899 1.382-.419.419-.824.679-1.38.896-.42.164-1.065.36-2.235.413-1.274.057-1.649.07-4.859.07-3.211 0-3.586-.015-4.859-.074-1.171-.061-1.816-.256-2.236-.421-.569-.224-.96-.479-1.379-.899-.421-.419-.69-.824-.9-1.38-.165-.42-.359-1.065-.42-2.235-.045-1.26-.061-1.649-.061-4.844 0-3.196.016-3.586.061-4.861.061-1.17.255-1.814.42-2.234.21-.57.479-.96.9-1.381.419-.419.81-.689 1.379-.898.42-.166 1.051-.361 2.221-.421 1.275-.045 1.65-.06 4.859-.06l.045.03zm0 3.678c-3.405 0-6.162 2.76-6.162 6.162 0 3.405 2.76 6.162 6.162 6.162 3.405 0 6.162-2.76 6.162-6.162 0-3.405-2.76-6.162-6.162-6.162zM12 16c-2.21 0-4-1.79-4-4s1.79-4 4-4 4 1.79 4 4-1.79 4-4 4zm7.846-10.405c0 .795-.646 1.44-1.44 1.44-.795 0-1.44-.646-1.44-1.44 0-.794.646-1.439 1.44-1.439.793-.001 1.44.645 1.44 1.439z'\/><\/svg><\/a>\n\t        <a href='https:\/\/wa.me\/33783160783' target='_blank' rel='noopener' aria-label='WhatsApp' class='actiff-social-ico actiff-social-ico--wa'><svg viewbox='0 0 24 24' width='20' height='20' aria-hidden='true'><path fill='#fff' d='M17.472 14.382c-.297-.149-1.758-.867-2.03-.967-.273-.099-.471-.148-.67.15-.197.297-.767.966-.94 1.164-.173.199-.347.223-.644.075-.297-.15-1.255-.463-2.39-1.475-.883-.788-1.48-1.761-1.653-2.059-.173-.297-.018-.458.13-.606.134-.133.298-.347.446-.52.149-.174.198-.298.298-.497.099-.198.05-.371-.025-.52-.075-.149-.669-1.612-.916-2.207-.242-.579-.487-.5-.669-.51-.173-.008-.371-.01-.57-.01-.198 0-.52.074-.792.372-.272.297-1.04 1.016-1.04 2.479 0 1.462 1.065 2.875 1.213 3.074.149.198 2.096 3.2 5.077 4.487.709.306 1.262.489 1.694.625.712.227 1.36.195 1.871.118.571-.085 1.758-.719 2.006-1.413.248-.694.248-1.289.173-1.413-.074-.124-.272-.198-.57-.347zM12.001 0C5.373 0 0 5.373 0 12c0 2.126.554 4.203 1.606 6.036L.057 24l6.064-1.588A11.94 11.94 0 0012 24c6.628 0 12-5.373 12-12S18.628 0 12.001 0zm0 21.816c-1.902 0-3.756-.512-5.379-1.478l-.386-.229-3.601.943.961-3.507-.251-.36A9.804 9.804 0 012.192 12C2.192 6.577 6.577 2.192 12 2.192S21.808 6.577 21.808 12 17.423 21.816 12 21.816z'\/><\/svg><\/a>\n\t        <a href='https:\/\/www.linkedin.com\/feed\/' target='_blank' rel='noopener' aria-label='LinkedIn' class='actiff-social-ico actiff-social-ico--li'><svg viewbox='0 0 24 24' width='20' height='20' aria-hidden='true'><path fill='#fff' d='M20.447 20.452h-3.554v-5.569c0-1.328-.027-3.037-1.852-3.037-1.853 0-2.136 1.445-2.136 2.939v5.667H9.351V9h3.414v1.561h.046c.477-.9 1.637-1.85 3.37-1.85 3.601 0 4.267 2.37 4.267 5.455v6.286zM5.337 7.433c-1.144 0-2.063-.926-2.063-2.065 0-1.138.92-2.063 2.063-2.063 1.14 0 2.064.925 2.064 2.063 0 1.139-.925 2.065-2.064 2.065zm1.782 13.019H3.555V9h3.564v11.452zM22.225 0H1.771C.792 0 0 .774 0 1.729v20.542C0 23.227.792 24 1.771 24h20.451C23.2 24 24 23.227 24 22.271V1.729C24 .774 23.2 0 22.222 0h.003z'\/><\/svg><\/a>\n\t        <a href='https:\/\/www.tiktok.com\/@actiff.transport' target='_blank' rel='noopener' aria-label='TikTok' class='actiff-social-ico actiff-social-ico--tt'><svg viewbox='0 0 24 24' width='20' height='20' aria-hidden='true'><path fill='#fff' d='M12.525.02c1.31-.02 2.61-.01 3.91-.02.08 1.53.63 3.09 1.75 4.17 1.12 1.11 2.7 1.62 4.24 1.79v4.03c-1.44-.05-2.89-.35-4.2-.97-.57-.26-1.1-.59-1.62-.93-.01 2.92.01 5.84-.02 8.75-.08 1.4-.54 2.79-1.35 3.94-1.31 1.92-3.58 3.17-5.91 3.21-1.43.08-2.86-.31-4.08-1.03-2.02-1.19-3.44-3.37-3.65-5.71-.02-.5-.03-1-.01-1.49.18-1.9 1.12-3.72 2.58-4.96 1.66-1.44 3.98-2.13 6.15-1.72.02 1.48-.04 2.96-.04 4.44-.99-.32-2.15-.23-3.02.37-.63.41-1.11 1.04-1.36 1.75-.21.51-.15 1.07-.14 1.61.24 1.64 1.82 3.02 3.5 2.87 1.12-.01 2.19-.66 2.77-1.61.19-.33.4-.67.41-1.06.1-1.79.06-3.57.07-5.36.01-4.03-.01-8.05.02-12.07z'\/><\/svg><\/a>\n\t      <\/div>\n\t    <\/div>\n\t    <div>\n\t      <div class='actiff-preview-footer__title'>Address<\/div>\n\t      <p>160 Route D\u00e9partementale<br>38140 Beaucroissant, Is\u00e8re<\/p>\n\t    <\/div>\n\t    <div>\n\t      <div class='actiff-preview-footer__title'>Contact<\/div>\n\t      <p><a href='mailto:wappo38@hotmail.fr'>wappo38@hotmail.fr<\/a><br><a href='tel:0783160783'>07 83 16 07 83<\/a><\/p>\n\t    <\/div>\n\t    <div>\n\t      <div class='actiff-preview-footer__title'>Links<\/div>\n\t      <p><a href='https:\/\/actifftransport.com\/en\/?page_id=2357'>Contact<\/a><br><a href='https:\/\/actifftransport.com\/en\/?page_id=2372'>Terms of Use<\/a><br><a href='https:\/\/actifftransport.com\/en\/?page_id=2373'>Terms of Sale<\/a><br><a 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